Whether you are experiencing domestic abuse, or whether you want help to change your abusive behaviour, you can call our helpline on 0800 4701 505 (all calls are confidential).
You can also email us firstname.lastname@example.org
We have a range of services for people experiencing domestic abuse, and a the Foundation 4 Change Service for people who are being abusive and want some help to change their behaviour.
The helpline is open from 9 am to 10.30 pm Monday to Friday, and your call will be answered by experienced advisers who understand your situation, and who will be able to refer to the most appropriate service.
If you are at risk of harm right now, please call 999
What will happen when I call up?
Once you talk to the helpline, this gives you a wide range of options for support depending on your needs, and the adviser will listen to your concerns and suggest which one of our specialist services will best meet your needs, and refer you on if that's what you want.
Will it be confidential?
Everything you discuss with us is confidential. The Domestic Abuse Service is a multi-agency partnership. This means information will be available to the partner agencies who will be providing support to you. Your information will remain confidential within the Domestic Abuse Service, and will not be used for any other purpose than supporting you.
If we have concerns about your safety or the safety of a child, young person or vulnerable adult we may need to share information more widely within the Police or Council, and if you are assessed as at high risk, we will expect to share information at the Multi Agency Risk Assessment Conference (MARAC) in order to develop a plan to keep you safe.